FAQs

Please read our FAQs page to find out more.

When will my pre-order arrive?

Pre-orders ship once the items arrive from the brand. Estimated delivery time is 14–21 days, and you’ll get updates once your order is ready to dispatch.

What payment methods are accepted?

A 50% deposit is required to confirm your custom order and begin processing.

We accept Visa, Apple Pay, and InstaPay.

Cash on Delivery (COD) is not available.

Can I combine pre-order items with regular products?

Yes. If you buy both, they’ll ship separately — in-stock items first and pre-order items later when they arrive.

Can I cancel my pre-order?

You can cancel your pre-order within 24 hours of placing it. Once the payment is confirmed, the order cannot be canceled as it’s already requested from the brand.

Didn’t find your answer?

Don't hestitate to contact us