Cancellation policy

Order Cancellation:

  • Orders may be canceled within 24 hours of placement by contacting sales@beprettystores.com.

  • After 24 hours, orders cannot be canceled as processing will have started.

Modification Requests:

  • Modifications to orders (such as address changes) can be requested within 24 hours of placing the order.

Pre-Order Cancellations:

  • Pre-orders cannot be canceled once placed.

Refund for Canceled Orders:

  • Canceled orders approved within the eligible time frame will be fully refunded.

  • Refunds will be processed back to the original payment method within 5-7 business days.

Exceptions:

  • Orders containing personalized or custom items cannot be canceled once processing begins.

Contact Information: For cancellations, modifications, or any related inquiries, email us at sales@beprettystores.com.